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Lanyards

Find answers to frequently asked questions about custom lanyards.
GENERAL QUESTIONS
PRODUCT QUESTIONS

General

[ Styles of Lanyards ]How many kinds of custom lanyards can you make?

We produce a variety of professional grade custom lanyards to meet the needs of different activities and enterprises, including Dye Sublimated, Polyester, Woven, Tubular, and Nylon lanyards and other types of lanyards. Please inform us your wire will be used in the specific case, our team will recommend the most optimal solution for you.

[ MOQ ]Do you have any regulations regarding the minimum quantity for custom lanyards?

We have not set a minimum purchase quantity, you can purchase the customized lanyards according to your own needs.
1 Helpful

[ Sample ]Could I first submit a "sample order" for the lanyard to check the quality first, and then place a larger order?

No problem at all! You can purchase samples on the following website: https://www.gs-jj.com/stock/sample-lanyard. Each sample costs $0.1 and you can purchase up to 5 pieces.

Customer Support

[ Cost of Custom Lanyards ]How much do you charge me for custom lanyards?

The price will vary depending on the type, size, printing method, quantity of the lanyards, and the additional accessories. Usually, it includes a free delivery service and no setup fee. If you don't need to receive the goods immediately, you can still enjoy the highest discount of 30%. For more details, please click: https://www.gs-jj.com/quote/dye-sublimated-lanyards.

[ Contact Us ]How can I establish communication with your customer support team?

Choose the method that suits you best:

Live Chat: Click on the lower right corner of the icon to start the conversation. You'll connect with our smart assistant right away or be transferred to a live team member.

Email: Send an email to info@gs-ji.com, and we'll touch base with you within 24 hours.

Phone: Give us a call at 1-866-573-4920. We’re available Monday through Friday, 9:00 AM to 6:00 PM (PT).

[ Quality Issues ]What should I do if the items in my custom lanyards order are damaged or incorrect when they arrive?

Please provide your order number, package/order photo and a list of damaged or defective items. We will verify as soon as possible. Your sales coordinator will contact you later in the day to inform you of the measures we can take.

Design and Artwork

[ Free Design & Infinite Revisions ]How many changes can I make to the draft?

Our team of professionals provide free proofreading services online for 12 hours. They will design a free lanyards design according to your ideas. Our design team prioritizes meeting your expectations from the very beginning of the concept phase and strives to achieve your desired design with the least number of modifications.

[ Design Draft ]Could I receive the design draft before you start producing my custom lanyards?

Sure. Production will only begin after your final confirmation to ensure that the final custom lanyards meet your expectations.

[ Upload Format ]Do you have any specific requirements regarding the upload format of the design files for custom lanyards?

Upload any file size! While vector files give the best results, we also accept AI, PDF, PNG, JPG, and JPEG. If you cannot provide the vector format file, please upload the PNG file for at least 300 DPI resolution.

Shipping and Delivery

[ Delivery Time ]How long is the delivery period for custom lanyards orders?

Turnaround times depend on your lanyard style and production method. For urgent activities, dye sublimated lanyards are the fastest option and can usually be completed in about five days, including production and transportation. The detailed delivery schedule can be viewed in our online quotation system:https://www.gs-jj.com/quote/dye-sublimated-lanyards. For projects with fewer time requirements, choosing a longer production cycle can help reduce costs.

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[ Shipping Cost ]What is the delivery charge for your custom lanyards order?

Free shipping across the US and Canada. For delivery services beyond these areas, please contact our team for price inquiries.

[ Logistics ]How can I check the logistics information of my custom lanyard order?

Your tracking number is coming via email the second your order goes out!