Return Period
All of our products are custom manufactured and crafted by hand. Due to this artisan process, minor variations from the digital art proof are natural.
Minor differences (product appearance variations not exceeding 5%) fall within the normal and acceptable range for custom products.
If there are any defects or you are not satisfied with the product, please let us know within 7 days after receiving the product.
Important: Color variations in enamel or embroidery products do not qualify for a refund.
The only exception is if a physical sample was provided for verification, and we failed to reasonably match that sample during the production process.
To receive full refund, return goods must be unused and intact, the items need to use the original packaging to ship back.
Minor differences (product appearance variations not exceeding 5%) fall within the normal and acceptable range for custom products.
If there are any defects or you are not satisfied with the product, please let us know within 7 days after receiving the product.
Important: Color variations in enamel or embroidery products do not qualify for a refund.
The only exception is if a physical sample was provided for verification, and we failed to reasonably match that sample during the production process.
To receive full refund, return goods must be unused and intact, the items need to use the original packaging to ship back.






